Items that are small and light enough to be delivered safely by common carrier (FedEx, UPS, etc.) are charged a low flat rate to cover packing and shipping. That amount will be clearly shown in your “Shopping Cart” before you decide to check out.
Larger items often require blanket wrapping and shipping by skilled furniture delivery personnel. Because we have been shipping a high volume of furniture for many years, Real Amish maintains an extensive network of furniture delivery professionals. Within hours of your order, we are already arranging a pick up date from the artisans who will handcraft your furniture and a delivery date to your home.
If the furniture you order is large or heavy enough to require blanket wrapping and shipment, we charge just $195 for curbside delivery. Purchase multiple items (or even an entire house of furniture) and we still cap the curbside delivery cost at only $195.
Some customers prefer to upgrade to inside delivery which includes placement in the room of your choice, carrying items up staircases, and furniture setup. All of these premium services are available for a flat additional fee of just $150 (bringing the total cost of inside delivery for your entire order to $345).
We deliver all over the world and are proud to serve customers from almost every continent. The shipping costs listed above cover the Continental USA. If you live in Hawaii, Alaska or another country, we’ll gladly arrange reasonably priced shipping. Simply call us at 800-535-4680 (7 Days a Week 10 am – 10 pm Eastern Std. Time) or email. We’ll let you know the complete shipping costs before we process your order.
Typically, your furniture will be handcrafted and delivered to your home within 6 – 8 weeks of your order date, sometimes faster. If for any reason the process will take longer, we will call for your approval.
In all cases, we will contact you within two weeks of the day your order is confirmed with a tentative delivery date. If that date is inconvenient for you, we’ll discuss alternatives. A few days before your delivery date, we will again contact you to discuss the approximate arrival time. Generally, we can tell you within an hour or two when our driver will arrive. If you ever have questions, just call. We take great pride in making our delivery process as convenient as possible.
In most cases no. However, to prevent shipping damage, some items may require separate packing and simple assembly. For example: dressers are blanket wrapped separately from dresser mirrors. Typically they are joined by a few bolts which will arrive with the delivery.
Although shipping damage rarely occurs, that’s when you most appreciate buying from Real Amish. The delivery driver will ask you to inspect your items before he or she leaves your home. If you or the driver detect any shipping damage, call us immediately and we’ll decide if the item should remain at your home (for in-home repair) or be put back on the truck. We handle all logistics and expenses.
Since custom built truly means that you select the size, wood, bevel, stain, finish, hardware, etc., the best way to order Amish made furniture is to talk directly with someone who can thoroughly explain your options.
Call us toll free (1-888-598-1450) from 10am – 10pm eastern standard time, seven days a week and you can speak with an experienced Amish furniture expert who will gladly answer any questions you may have. We can also recommend which Amish craftsmen (we represent more than 70 Amish firms) are the best at building the type of furniture you have in mind. We’ll then give you a firm price quotation (good for 30 days) based on your exact specifications.
We’ll also let you know your shipping options and the approximate date your order will arrive (typically 6-8 weeks from your order date). It’s that easy. You can pay for your order by check, VISA or MasterCard. We take every precaution to protect your personal ID information.
Once you’ve placed an order, we’ll confirm the delivery timing by email or phone.
We’re here to help and would truly love to hear from you. Whether you have questions about our handcrafted Amish furniture, need help customizing a solid wood piece, or experience any issues with your order, please reach out — we’re committed to making it right.
